The incident management process ensures organizations can quickly address vulnerabilities or issues and mitigate any negative impact on their business in a timely manner. Many organizations rely on ServiceNow to help with the above, that’s why we have developed a set of Insights to serve our customers right in their OKR process. when it comes to tracking incident management metrics through the lens of OKR methodology.
We now have 8 example insights on the Marketplace that will help companies utilize the ServiceNow integration with Gtmhub and track incident management metrics through the lens of OKR methodology.
To learn more, visit our help article on using ServiceNow Insights.